Instaplumb is a plumbing company in Sydney that can provide any type of plumbing service you can think of, except maybe for a naked plumber strip tease that is. Combined, our plumbing team has more than 40 years industry experience and has established a reputation for being super reliable, easy to communicate with, on time & very cost effective for any type of plumbing repair or installation for either a residential home, rental property or business.

Our list of services include;

• Fix a leaking toilet
• Fix leaking taps
• Clear a blocked drain
• Install a brand new stormwater drain system
• Inspect your plumbing system with a CCTV pipe inspection camera
• Do Hydro Jet Drain high pressure water jet drain clearing to remove any severely blocked pipes that might have tree roots or other objects inside them.
• We provide hot water installation, service, and repair for all types of hot water systems
• Emergency plumbing services
• Repair broken or burst water pipes
• Identify and repair gas leaks
• Repair a leaking roof
• Install a gas appliance
• Electricity to gas conversions with new installations including pipework and meter installations

A plumbing emergency in Sydney can include things like;

• A burst tap
• Burst shower head
• A septic system that is leaking
• A blocked drain that is causing flooding
• A burst water pipe
• A sewer pipe that is leaking sewage into the street or around a home
• A hot water system that bursts or the pipe breaks where you have no hot water or really low hot water pressure.

A slow leak or getting a tap replaced to change a dual tap set up to a single mixer are the types of plumbing jobs we will attend to during the day. The ones mentioned above where water or sewage is leaking a huge volume into your home or outside your property will require immediate assistance, hence it is considered an emergency.

If you live in a rental property, especially in a high rise unit block, you have to get this type of broken plumbing fixed immediately to prevent damage to adjacent units as well as keep other people safe. Water flooding on the floor might not be as bad as raw sewage, but either way you can’t simply ignore these plumbing emergencies, even if they are happening very slowly they can cause problems later.

Instaplumb does not charge a call out fee, we have an hourly rate and charge by the job.

Be careful of any ‘$50 discount’ offer or similar sales gimmicks – they are all just absolute rubbish. All the plumber does is add the discount into the cost of the job to be done, it is a trick.

While our approach may not suit everyone, we have found it to be the most transparent way to run our plumbing business in Sydney. This is why we have hundreds of repeat customers & most of our plumbing jobs come via word of mouth referrals.

Why do we operate like this?

1. No plumber can provide a fixed price offer for a repair or installation because every single job is different. Even if it looks simple there could be unforseen or underlying issues that are not obvious.
2. Every job or scope or work is different. Some might be relatively simple but then we discover something else while we are on site. A blocked drain might be caused by a broken pipe and so forth.
3. We often find we need to see the problem before letting you know how much it will cost to fix it or to do a new installation. That is why we offer the complimentary call back to talk about what is needed first. Once we are on-site, we can determine what the job will cost. Each type of job has an upfront fixed price, this is determined by conducting a thorough inspection.

It is really important that you are prepared to ask each plumber you speak to the same set of questions so you can decide which one to use. First of all you have to be careful clicking on Google Ads vs Organic Search listings, what you will find is most of the companies are just fancy websites with images of models, they aren’t real plumbing companies that are licensed.

Once you get past that and make a shortlist of plumbers this is what you should ask each one of them.

1. Can you service or visit my suburb – seems obvious but there could be specific locations they can’t get to or don’t have a plumber in that area.
   
   
   
2. How quickly can a plumbing job be done – this will depend whether it is an emergency or not, but sometimes the plumbing company might be so busy they can’t get to you for weeks. In other situations it might be a plumber that lives more than an hour away but has paid lots of money on Google Ads, so always check.
   
   
   
3. Is the plumber licensed – believe it or not there are lots of companies that say they have licensed or qualified plumbers, but they don’t have a license or it has expired. You can also check for yourself here on the Service NSW Government Website
   
   
   
4. You have to ask how they charge for plumbing work, what is their approach to doing quotes. Check if there are call out fees, service fees or any other ways they come up with their pricing. Make sure you laugh at any ridiculous $50 discount offers, they are a load of rubbish.
   
   
   
5. Check if the person you are speaking to is the plumber that will be doing the work. There are lots of companies that hire a call centre and farm out jobs to random tradespeople. So you have no idea who is going to turn up and do the work.
   
   
   
6. What is their typical process when arriving on a site. You want to listen to how they approach their work and how clear they are about the steps they go through.

The other thing to do is read their online reviews which might be on Google, Facebook or even review websites. What you want to look for is the most recent ones, the best ones & then try and see how many reviews that person has written. If you see a profile where they have only ever left one review then it may be fake.